AI Receptionist & lead response
A 24/7 voice and message agent that answers every enquiry, qualifies the caller, books the appointment and hands a clean summary to your team. Never miss a first-time lead again.
Explore AI Receptionist →
UK AI Automation Agency
Make AI actually work for your business.
Every missed call and slow reply is a customer handed to a competitor. APPS 365 AI turns missed calls, slow follow-up, manual admin and inconsistent marketing into automated systems that run 24/7, with a human approval gate you control.
UK-based
GDPR-conscious
Human approval on every action
No lock-in
47%of first enquiry calls go unanswered
21×more likely to qualify a 5-min reply
24/7Enquiry response, never off the clock
From £999Social automation entry point
4Live AI products behind the agency
WeeksTo first working system, not months
The cost of doing it manually
Manual work is quietly draining your revenue.
These are the leaks we plug first. The numbers below come from UK and international small-business research, and they are exactly where automation pays for itself fastest.
47%
of first-time enquiry calls to UK businesses go unanswered in working hours. 85% of people who hit voicemail never call back, and most call a competitor instead.
Source: UK missed-call research, 2025
3.1 hrs
the average small-business employee spends every day on repetitive admin that could be automated, roughly 39% of the working day lost to non-revenue tasks.
Source: SMB productivity research, 2025
21×
more likely you are to qualify a lead when you respond within 5 minutes instead of 30. 78% of customers buy from the business that replies first.
Source: lead-response research, 2025
What we automate
One partner for every automation you need.
Start with the one that is costing you the most. We build it, connect it to your tools, and keep you in control with approvals and clear reporting.
Sales automation systems
Instant lead follow-up by SMS, email and WhatsApp, automatic CRM updates, pipeline reminders and quote chasing, so hot leads are worked in minutes, not days.
Explore sales automation →Social media automation
From £999. AI-assisted planning, drafting, approval and scheduling in your brand voice across every channel, with reporting that proves it is working.
Explore social automation →Intelligent dashboards
One live view that pulls sales, marketing, operations and Microsoft 365 data together, with AI summaries that tell you what changed and what to do next.
Explore dashboards →Microsoft 365 & workflow automation
Turn spreadsheets, forms, SharePoint and email chains into reliable automated workflows and apps, so the whole business stops running on manual copy-paste.
Explore workflow automation →AI search visibility (AEO/GEO)
Get found and recommended by ChatGPT, Google AI Overviews, Copilot and Perplexity. We make your business easy for AI answer engines to understand and quote.
Explore AI visibility →
Live dashboards
See exactly what AI is doing for your business.
Every automation reports into one clean dashboard: calls answered, leads followed up, posts scheduled and revenue attributed. No black box, no guesswork, and a human approval gate on everything that goes out.
How it works
Three steps from manual to automated.
1
Free automation audit
We review one workflow, your tools and where leads or hours are leaking. You get a clear plan for the fastest, highest-value automation and its likely return.
2
We build it
Using AI-assisted delivery and our own products, we build and connect the system to your tools in weeks, with a human approval gate on every outward action.
3
Automate & improve
It goes live, you see the results on a dashboard, and we tune it. Add the next automation when you are ready. No lock-in, no surprises.
Products behind the agency
Four AI products we build with, and sell.
The agency is backed by real products. That means faster builds for you and proven systems, not one-off experiments.
LLM Submitter
Prepares and submits your brand facts so AI search systems understand and recommend your business across AI Overviews, ChatGPT, Copilot and Claude.
llmsubmitter.com ↗AgentR AI
The directory and compliance platform for AI agents. Discover, compare, run an AI Agent Readiness Score, keep an Agent Register and stay EU AI Act ready.
agentrai.com ↗AI Receptionist
Answers enquiries, qualifies leads, books appointments and sends structured summaries to your team. Fewer missed calls, cleaner handoffs, faster response.
autoreceptionist.ai ↗SheetForge
Turns Excel, CSV, Google Sheets and OneDrive spreadsheets into web apps, forms and dashboards, without a long software project.
sheetforge.ai ↗
Why APPS 365 AI
A real UK company that ships working systems.
APPS 365 AI is the automation division of APPS 365 LTD, a London-registered company. We build practical systems for owner-led businesses, not slideware. You get a partner who maps your workflow, builds it, and keeps you in control with clear reporting and a human approval gate.
2022APPS 365 LTD, registered in England (Co. 13955007)
4Live AI products powering client builds
24/7Automations that never clock off
UK & EUSMBs served, GDPR and EU AI Act aware
Good automation is not about removing people. It is about removing the repetitive work that stops your people from selling, serving and growing, while keeping a human in control of what matters.
Where to start
Start small. Prove value. Scale when ready.
Most clients begin with a free audit, then one focused build. Add more automation and a care plan only when the first system is paying for itself.
Start here
Automation Audit
Free
Find the fastest, highest-value automation for your business.
- One workflow reviewed in depth
- Prioritised automation plan
- Estimated time and money saved
- No obligation
Starter Build
From £999
One system live and connected to your tools.
- Social automation or lead response
- Built around your approvals
- Connected to your existing stack
- Reporting included
Growth System
Quoted
Several connected automations plus dashboards.
- Receptionist, sales and reporting
- Multiple workflows automated
- Single source-of-truth dashboard
- Quality checks and governance
Care Plan
Monthly
Keep it running, improving and reporting.
- Monitoring and support
- Ongoing improvements
- New automations on request
- Cancel anytime, no lock-in
Answers
AI automation, answered directly.
What does APPS 365 AI do?
APPS 365 AI is a London-based AI automation agency from APPS 365 LTD. It helps UK and EU SMBs stop losing leads to missed calls and slow follow-up, and automates social media posting, sales workflows, reporting dashboards and Microsoft 365 processes, with a human approval step you control.
How much does AI automation cost?
We start with a free automation audit. Social media automation starts from £999. Larger sales, receptionist and workflow builds are quoted after the audit, and many clients begin with one focused build before adding a monthly care plan.
What is the free AI automation audit?
The free audit reviews one workflow, the systems and data behind it, the right human approval points and the automation opportunity. You leave with a clear recommendation for the first system to build and its likely return, with no obligation.
Can an AI receptionist stop missed calls and lost leads?
Yes. An APPS 365 AI receptionist answers enquiries 24/7, qualifies the caller, books appointments and sends a clean summary to your team, so first-time enquiries are captured instead of going to voicemail or a competitor.
Will AI automation replace my team?
No. We automate repetitive, rule-based work and keep a human approval gate on decisions that matter. Your team spends less time on admin and more time on customers and revenue.
Is my data safe and GDPR-compliant?
Yes. APPS 365 AI is a UK-registered company and builds automation with GDPR in mind, clear data handling, human oversight and, where relevant, EU AI Act aligned governance through AgentR AI.
Which businesses does APPS 365 AI help?
We help UK and EU SMBs including trades, clinics, professional services, estate agents, sales-led businesses and Microsoft 365 users that want practical AI automation rather than disconnected experiments.
How quickly can you build a first automation?
Most first builds are scoped in the free audit and delivered in weeks, not months. We use AI-assisted delivery and existing product accelerators to move quickly while keeping the system reliable and governed.
Guides & articles
Learn how AI actually helps your business.
Plain-English, researched guides on AI automation, written for UK business owners. No hype, just what works and why.
The business benefits of AI automationWhere a UK SMB leaks time and money, and the AI layer that plugs each.
What is an AI receptionist?How 24/7 call answering stops missed calls turning into lost customers.
Getting cited by ChatGPT and AI searchAEO and GEO explained: how to be the answer AI recommends.
Start here
Book a free AI automation audit.
Bring one social media problem, one sales bottleneck, one reporting gap or one workflow you know should be automated. APPS 365 AI will show how AI can help and what to build first.
AI brief forms are delivered securely to APPS 365 AI after validation. Calendly is the fastest way to secure a time.
Free 30-minute audit
Use the Calendly panel to book directly. We will review your automation opportunity, social media workflow, dashboard idea, sales process or AI adoption question.
- You bring one workflow, content or sales problem
- We identify the highest-value AI automation
- You leave with the recommended first build
Call agenda
Prefer a scheduled time? Use the audit button above.
- Map the workflow and current tools
- Find the fastest useful automation
- Agree what should stay human
- Outline the first build and next step