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Your own AI agent, trained on your business.

Custom AI agents and chatbots that know your business, answer in your voice and actually do things - book, update, draft and resolve - across web, chat and voice.

Book a call →+44 20 3890 3026

London · UK & EU · GDPR-first · custom builds from £999

Built by Otto
AGENTS · CHATBOTS · TOOLS
Benefits

What you get

Trained on your knowledge

Your docs, FAQs, products and policies - so answers are accurate and on-brand.

Takes real actions

Books, updates the CRM, raises tickets and triggers workflows - not just chat.

Anywhere your customers are

Website chat, WhatsApp, email, your app or an internal tool - one agent, many channels.

Guardrails & handover

Clear boundaries, safe answers and a clean hand-off to a human when needed.

Model-agnostic

Built on Claude, ChatGPT, Gemini or Copilot - we pick the best model for the job.

Learns & improves

Reviewed and tuned from real conversations, getting sharper every week.

How it works

From first call to live

STEP 01

Scope

We define the agent's job, tone and boundaries.

STEP 02

Train

We feed it your knowledge and connect your tools.

STEP 03

Test

We red-team the answers and tune handovers with you.

STEP 04

Deploy

It goes live across your channels; we keep improving it.

FAQ

Questions, answered

What is the difference between a chatbot and an AI agent?+
A chatbot answers questions; an agent also takes action - booking, updating records, raising tickets and running workflows. We build both, usually as one.
Will it make things up?+
We ground it in your approved knowledge, add guardrails and hand off to a human when it is unsure - so it stays accurate and safe.
Can it use my own data?+
Yes. It is trained and grounded on your documents, website and systems, kept private on UK/EU infrastructure.
Which channels can it run on?+
Website chat, WhatsApp, Messenger, email, voice, your app and internal tools - the same agent across all of them.
Do I own it?+
Yes. The agent, its knowledge and its data are yours, and exportable at any time.
Which AI models do you use - ChatGPT, Claude, Gemini or Copilot?+
We're model-agnostic. We build with the best available - Anthropic's Claude, OpenAI's ChatGPT (GPT), Google Gemini and Microsoft Copilot - and choose the right model for each job. You get the best result, and no lock-in to one provider.
Are these off-the-shelf tools or custom-built?+
Custom-built. We start from your workflow, not a template - every agent, automation and app is built and tuned for how your business actually works, then we run and improve it.

Ready to your own ai agent,?

Book a free 20-minute call. We'll map it, show you what's possible and give you a fixed quote - from £999.

Book a call →Call +44 20 3890 3026